Maybe it’s because his company is gearing up for what he calls their “Super Bowl”, the high-octane Holiday package delivery season, but UPS Airlines President Mitch Nichols was full of gifts when he spoke at last week’s Business at Breakfast session at the Downtown Marriott. From demonstrating a real affection for Louisville, UPS Airlines and its Worldport home base, to offering up 200 readily available jobs for area citizens, to pledging support and services for businesses wanting to further develop international exporting, Nichols provided a steady stream of insights and advice gleaned from years of running a highly successful worldwide company that started more than 105 years ago on a borrowed one hundred bucks.
Before a crowd of more than 200 people, Nichols acknowledged Louisville for its genuine “receptivity and hospitality” and thanked the community for allowing UPS “to serve the world from our hometown.”
“We’ve been able to expand here because of the support we’ve experienced from the people and government officials and we work hard to give back,” he said, citing the international company’s contributions to United Way, Thunder Over Louisville and the “hundreds of thousands of hours our employees give to projects all over the community.”
Nichols was quick to point out, however, that it takes much more than a love fest to manage a global operation that sorts and delivers more than 15 million packages a day, represents 2% of the world GDP, operates 230 jets and manages a logistics center that occupies 5.2 million square feet of floor space and runs 155 miles of conveyors. “Louisville is our partner,” he said as he noted the three strategic goals for his company and its services; 1) transform and strengthen, 2) invest and grow and 3) continually create value for the customer. read more...